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Terms and Conditions

 

1. Website use

You are not required to register and create an account & password with us. We will however keep a record of your name and email address. We will NOT pass this on to any other parties, and will only contact you very occasionally when we have new products or special offers.

 

2. Delivery

We use Royal Mail First Class delivery which is usually next working day in over 90% of deliveries, but is not guaranteed. We recommend you allow 2 days for delivery, where the date is important.

We only deliver in the United Kingdom.

 

3. Flowers

Whilst we make every effort to match the arrangement shown in the picture, there may be occasions when we need to replace some flowers with a similar type. This can be due to seasonal variances and/or availability.

 

4. Prices

We reserve the right to change our Flower Card and/or delivery charges without notice.

 

5. Payment

We only  accept payment via Paypal.

 

6. Cancellation

Should you wish to cancel your order please email This email address is being protected from spambots. You need JavaScript enabled to view it. on the day your order is due to be despatched before 9.00 am.  Refunds will be made  via Paypal . We have no control as to when Paypal make these funds available to you.

 

7. Our Guarantee

If the recipient of the flower card is unhappy with the condition of the card we will offer a full refund. All we ask is that the recipient sends an email to us at This email address is being protected from spambots. You need JavaScript enabled to view it. on the day they receive the card, and preferably with a photograph, and an explanation of the problem.

Fresh Flower cards logo Copyright © 2015. Floral Card.

120 Kingston Road | Wimbledon | London | SW19 1LY